We appreciated your interest in our services and would love to hear from you!
Monday - Friday 8:00am - 5:00pm
Email: hello@detailing101.com.au
Phone: +61448590745
Postal address: PO Box 624, Victoria Park, 6979, WA
Access to a power point within 50m.
(We bring our own cables).
Access to a tap within 50m.
(We bring our own hoses and adapters).
You know your vehicle better than anyone, and we understand that it’s more than just a mode of transport—it’s a reflection of who you are. At Detailing101, we take pride in providing a service that matches your dedication.
If for any reason our detailing work doesn’t meet your high standards, let us know during the final inspection, and we’ll fix it, no questions asked. We won’t leave until you give us the final sign off or you kick us off your property (preferably the first option).
Your happiness is our priority, and we’re here to ensure that your vehicle looks exactly how you want it to!
We are 100% mobile and come straight to you. Use the map to view our full service area!
If you are outside of our service area, an additional fee may be required. Please get in contact with us to discuss further!
All payments are due within 24 hours of job completion, either in person or through an online payment link (excluding Afterpay).
We’ve partnered with the Made Blue Foundation to make a real difference. For every litre of water used in our car detailing services, we multiply that amount and offset it by providing the same equivalent of clean drinking water to struggling communities around the world.
By booking with us, you’re not just transforming your vehicle—you’re also transforming lives by contributing to life-changing access to clean water where it’s urgently needed. You can find out more about the awesome impact of the Made Blue Foundation here.
We do not currently charge a cancellation or rescheduling fee for bookings. However, as we value and respect your time we request you do the same for us.
For any reason you need to cancel or reschedule your booking, we request you do so ASAP by following the instructions inside the confirmation email we sent you or contact us.
Paint Ceramic Coating (2 years):
Paint Ceramic Coating (5 years):
Glass Ceramic Coating:
Wheel Ceramic Coating:
Headlights Ceramic Coating:
Headlights PPF:
2 Years
5 Years
2 Years
2 Years
1 Year
5 Years
All of our ceramic coatings and PPF come with a warranty. If the protection does not last for the designated warranty period, we will replace it free of charge. However, for the warranty to remain valid, the following conditions must be met:
Maintenance: The vehicle must be washed exclusively through our maintenance programs. We cannot guarantee protection longevity if the vehicle is washed by other services, as their methods and products may degrade the ceramic coating or PPF.
Regular Maintenance: The vehicle must not go unwashed for more than 2 months to prevent buildup that could affect the protection.
Damage Exclusions: The warranty does not cover damage due to accidents, vandalism, or neglect. Any damage that affects the ceramic coating will void the warranty.
Non-Transferable Warranty: The warranty is non-transferable and does not apply to a new owner if the vehicle changes ownership.
One-Time Redemption: This warranty may only be redeemed once for any replacement or repair of the coating.
Business Continuity: This warranty only applies while we are actively trading
By adhering to these terms, you can ensure your vehicle maintains its pristine finish. For any questions or concerns, please don’t hesitate to contact us.
To redeem your warranty, please contact us directly.
Last Updated: 20/08/2024
These Terms and Conditions govern the use of Detailing101 services and website. By booking or accessing our website, you agree to these terms.
1. Services Provided
1.1 Detailing101 agrees to provide car detailing services as specified at the time of booking.
1.2 The customer acknowledges that results may vary depending on the vehicle’s condition, age, and previous care.
2. Booking and Payment
2.1 The customer agrees to pay the full amount for the services selected.
2.2 Payment Options:
Online Payment: Customers may pay online through a secure payment link after job completion. Detailing101 does not store any payment information. Payment is due within 24 hours of job completion.
In-Person Payment: Alternatively, customers may pay in person upon completion of services. Accepted payment methods are displayed on-site or can be viewed here.
2.3 Additional services requested may incur fees. Any extra charges will be communicated to the customer before commencement.
2.4 A travel fee may apply for service locations outside our designated service area.
3. Cancellations and Rescheduling
3.1 Cancellations or rescheduling requests should be made as soon as possible by following the instructions inside the booking confirmation email or by contacting us here.
4. Right to Refuse Work
4.1 Detailing101 reserves the right to refuse detailing services at its discretion.
4.2 Reasons for refusal may include, but are not limited to:
• Unsafe or hazardous conditions.
• Inappropriate or aggressive behaviour from the customer.
• Refusal to accept applicable surcharges.
4.3 If Detailing101 refuses to perform a service, any payments made by the customer will be refunded.
5. Surcharges
5.1 All applicable surcharges are mandatory, and the customer agrees to pay these fees.
5.2 Pricing Adjustment: Prices listed on the website are worst-case scenarios. Final pricing will be confirmed after vehicle inspection. If actual conditions are better than anticipated, the price may be adjusted downward. Customers will be informed of the final price and any applicable surcharges before any work begins.
6. Liability
6.1 Detailing101 will exercise reasonable care while performing detailing services but is not responsible for damage caused by pre-existing conditions or improper vehicle maintenance.
6.2 The customer is responsible for removing all valuable items from the vehicle before service.
6.3 Detailing101 is not liable for any personal items lost or left in the vehicle.
6.4 Detailing101 and any companies whose products we use for DIY maintenance services are not responsible for damage arising from the customer’s use of products supplied by us.
7. Satisfaction Guarantee
7.1 Detailing101 is committed to customer satisfaction. If the customer is not satisfied with the services provided, Detailing101 will make reasonable efforts to resolve any issues to the customer’s satisfaction.
8. Claims and Results Disclaimer
8.1 Claims made by Detailing101 on our website are made with the best intent. However, results may vary depending on various factors related to the vehicle’s condition and maintenance history.
9. Privacy
9.1 Please refer to our Privacy Policy for details on how Detailing101 collects, uses, and shares information when you use our detailing services or visit our website.
10. Ownership of Content
10.1 All original content on the Detailing101 website, including text, images, graphics, and logos, is the property of Detailing101 and is protected by intellectual property laws.
10.2 Any stock images on the website are sourced from Pexels and remain the property of their respective creators. These images are used under Pexels’ licensing terms, permitting commercial use without attribution.
10.3 Reproduction, distribution, or use of any website content without Detailing101’s express written consent is prohibited, except where permitted by Pexels’ licensing terms for stock images.
11. Limitation of Services
11.1 Detailing101 reserves the right to limit services based on the vehicle’s condition, specific requirements, and available resources.
11.2 Certain services or guarantees may not apply to vehicles with excessive wear or severe damage.
12. Warranty on Services
12.1 Service warranties, if applicable, will be provided at the time of booking and may vary depending on the specific service selected. View full warranty terms here.
13.1 The warranty is only valid while our business remains operational. If our business discontinues, the warranty will no longer apply.
13. Commercial Vehicles
13.1 Commercial/work vehicles are subject to a custom quote and may not follow the standard prices displayed on our website.
14. Maintenance Program Terms
14.1 The maximum time between maintenance cleans is one month. If more than one month passes without a maintenance clean, the customer will be removed from the maintenance program, losing all associated benefits and any free maintenance cleans accumulated.
14.2 Customers claiming a free maintenance clean or maintenance kit after their initial detail must do so within one month, following the same terms as outlined in Section 14.1.
15. Governing Law
15.1 These terms and conditions are governed by Australian law. Any disputes arising from these terms will be resolved in the courts of Australia.
16. Amendments
16.1 Detailing101 reserves the right to amend these terms and conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of any changes.
17. Contact Information
17.1 For any inquiries or concerns regarding these terms and conditions, please contact here.
By agreeing to these terms and conditions, the customer acknowledges and agrees to abide by the terms outlined above.