Privacy Policy

1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information: When you make a booking or subscribe to our newsletter, we may collect information like your name, contact details and vehicle details.
1.2 Usage Data: We collect data on how you interact with our website to understand user behaviour and improve our services. This data may include IP addresses, browser type, pages visited, and time spent on each page.
1.3 Cookies and Tracking Technologies: We use cookies, tracking pixels, and similar technologies to gather information about how you use our website to improve your experience. You may manage your cookie preferences through your browser settings.

2. How We Use Your Information
2.1 We use your information for various purposes, including:
• To provide, personalise, and improve our services•
• To process and manage bookings•
• To communicate with you about bookings, promotions, and updates•
• To enhance our website experience•
• To comply with legal obligations

3. Third-Party Service Providers
3.1 To operate effectively and improve our services, we work with third-party providers who handle data on our behalf, such as analytics providers, payment processors, booking management, and marketing platforms. These providers are only permitted to use your information for purposes directly related to our services and are bound by confidentiality agreements.

4. Data Sharing and Disclosure
4.1 We do not sell, trade, or otherwise transfer your personally identifiable information to external parties except for the following:
• Legal Requirements: We may disclose information if required by law, such as to comply with a legal obligation, respond to a lawful request, or protect the rights, property, or safety of our company, our customers, or others.•
• Service Providers: We may share data with third parties assisting us in operating our business and providing our services, such as payment processors, email services, and analytics providers.

5. Security of Your Information
5.1 We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the Internet is entirely secure.

6. Your Rights
6.1 Access: You may request a copy of the personal information we hold about you.
6.2 Correction: You may request corrections to any inaccurate information.
6.3 Deletion: You may request deletion of your data, subject to legal or contractual obligations.
6.4 Opt-Out: You may opt out of marketing communications by following the unsubscribe link in our emails or by contacting us here.

7. Use of Vehicle Photos
7.1 We may take photos of your vehicle for use on our social media platforms, website, or other marketing materials. These images will not display your license plate to maintain your privacy.

8. Data Retention
8.1 We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Children’s Privacy
9.1 Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Updates to This Privacy Policy
10.1 We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and continued use of our website or services constitutes acceptance of these changes.

11. Contact Us
11.1 If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us here.

By using our website and services, you agree to the terms of this Privacy Policy.